Our Advice Team offers free, independent and confidential advice to help you understand your rights as a student. 

 

What does that mean?

We're independent from the University and here to support you with all kinds of issues from academic worries to housing problems 🏡

 

Need help?
Check out our advice page and if you need more support, feel free to fill out our enquiry form and one of our expert advice team members will get back to you 👋😊

 

Our expert and friendly advisors are non-judgemental and always have your best interests at heart ❤️

 

All our advice is totally impartial we're independent from the University, so you can trust it's free from any bias.

 

We can help you with: 

 

Academic issues

• • Academic appeals
  • Personal Circumstances Applications
  • Academic malpractice (Plagiarism/collusion etc)
  • Fitness to practise
  • Support to study
  • DBS advice

Housing

• • Disrepair
  • Tenancy deposits
  • Contracts
  • Landlord issues
  • Tenant fees
  • Evictions
  • Houses of Multiple Occupation (HMO) licence laws
  • The Renters Rights Act
  • Finding a replacement tenant
  • Tenants’ rights

Complaints

• • Course complaints
  • Campus complaints
  • Halls complaints

Disciplinary

• • Bullying
  • Harassment
  • Discrimination
  • Assault
  • Drug offences
  • Threatening behaviour

 

PLEASE NOTE: The Advice Team cannot offer advice on legal issues, court summons, employment law, utility bills. Our finance advice services are also minimal. For advice with finances, we recommend contacting the University’s Money Advice team.

 

The Advice Team is also an anonymous reporting service. If you are the victim of a hate crime, act of sexual misconduct or assault, we encourage you to report the incident to our advisors.